Privacy Policy | Pronalytics

Pronalytics Limited ("Pronalytics", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the NRS E-Invoicing Readiness Check, or request a demo.

1. Data Controller

Pronalytics Limited is the data controller responsible for your personal information.

Address: Oluwalogbon House, Plot A Obafemi Awolowo Way, Alausa, Ikeja, Lagos 100212, Lagos, Nigeria
Email: info@pronalytics.ng
Phone: +234 808 708 6812

2. Information We Collect

We may collect the following categories of personal information:

Identity and contact data: name, email address, phone number, and business name.
Usage data: information about how you interact with our website, readiness check, and forms.
Marketing and communications data: your preferences in receiving marketing from us and your communication history.
Technical data: IP address, browser type, device information, and cookies where applicable.

3. How We Collect Your Information

We collect information directly from you when you complete forms, take the readiness check, request a demo, subscribe to updates, or communicate with us. We may also collect technical data automatically through cookies and similar technologies.

4. Purpose and Legal Basis for Processing

We use your personal data for the following purposes:

To respond to your enquiries and provide demo or advisory services.
To deliver your NRS E-Invoicing Readiness Checklist and related reports.
To improve our website, products, and customer experience.
To send you relevant updates, where you have consented to receive them.
To comply with legal obligations, including tax and regulatory requirements.

The legal bases for processing include your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests in operating and improving our business.

5. Data Sharing and Processors

We do not sell your personal data. We may share your information with trusted service providers who assist us with hosting, email delivery, analytics, customer relationship management, and cloud infrastructure. These processors are contractually bound to handle your data securely and only for the purposes we specify.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security controls are aligned with ISO 27001 and SOC 2 standards, and we regularly review our practices.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, your data is securely deleted or anonymised.

8. Your Rights Under the Nigeria Data Protection Regulation (NDPR)

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data in certain circumstances.
Object to or restrict certain processing activities.
Request transfer of your data to another party, where applicable.
Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, contact us at info@pronalytics.ng or call +234 808 708 6812. We will respond within the timeframes required by applicable law.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enhance user experience, analyse traffic, and understand usage patterns. You can manage your cookie preferences through your browser settings.

10. International Transfers

If your data is transferred outside Nigeria, we ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:

Email: info@pronalytics.ng
Phone: +234 808 708 6812
Address: Oluwalogbon House, Plot A Obafemi Awolowo Way, Alausa, Ikeja, Lagos 100212, Lagos, Nigeria